Know the record

Choose the transcript that answers the question.

Different tax records answer different questions. A clear request starts with the evidence your lending team needs to review.

The transcript category and tax period are part of the product you are ordering. Keep them attached to the price and the purpose.

Four transcript categories to distinguish

The IRS describes several transcript categories. The comparison below is a starting point for discussing the evidence required in your file; availability and the applicable ordering route should be confirmed.

Transcript categories and the review questions they can support
RecordWhat it containsReview question
Tax returnInformation from an originally filed return, including most line items and related schedules; later adjustments are not reflected.Review the originally reported return information.
Tax accountAccount-level information, including certain changes after the original filing.Understand account activity or adjustments relevant to the file.
Record of accountA combined view of return and account information.Review both original return information and account context.
Wage and incomeInformation-return data received by the IRS, such as W-2 and 1099 records.Review reported wage or other information-return evidence.

Source: IRS: transcript types for individuals

Start with the lending question

Ask what the reviewer needs to establish. Is the question about originally reported income, information-return evidence, a later account change, or more than one of those? Your institution’s policy determines which evidence is required.

For a borrower with employment and self-employment income, write down both review needs before selecting a package. A bundle name by itself does not establish every tax form, record category, or period included.

  • The question the reviewer needs answered
  • The taxpayer and record category
  • The relevant tax years or periods
  • Any additional evidence the lending policy requires

Read the result in context

The IRS notes that wage and income transcripts reflect information returns it has received and may not include every document issued to a taxpayer. A transcript is also different from a photocopy of the filed return.

Keep the returned record’s period and type visible in your review. If information is unavailable or appears inconsistent with the application, document the question and obtain the additional evidence your policy requires before reaching a conclusion.

Source: IRS: transcript types for individuals

Compare prices at the same scope

For a meaningful comparison, use the same borrower scope, transcript categories, years, and required deliverables. Then apply your institution’s expected order volume.

Fintegral publishes starting options of $4.99 for a single transcript, $7.99 for two tax years, and $14.99 for a W-2 plus self-employment bundle covering two years on the same borrower. The pricing page lets you compare annual order charges using your own figures.

Official sources & keeping this guide current

Sources checked October 16, 2026. IRS processes and instructions can change; use the linked official guidance for a current request. This guide supports workflow planning. Your institution determines its lending requirements.

Continue with the next question.